Technical Services

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Spafax provides clients with state-of-the-art technical support for all audio and video production services as part of our end-to-end IFE service. We provide all technical services under one roof!

Working closely with all our other services, we strive to provide seamless delivery with a streamlined process helping our clients cut costs with time-saving measures by our technical experts. Our technical operations offer a one-stop problem-solving solution necessary for proper integration of IFE video content. The in-house facility in Orange County, California is a 17,500 sq ft establishment that offers:

  • Audio programming services from in-house digital repository
  • Video and audio quality control, labelling, packaging, and distribution
  • Video editing with tape operations for video cassette duplication and encoding
  • Audio and video encoding for AVOD systems
  • Multiple language encoding of all WAEA approved specifications
  • Source-file capability includes: Betacam, Betacam SP, Betacam SX, Digital Betacam, and VHS sources
  • Creation of AVOD files for all Panasonic, Thales, Rockwell Collins, Lumexis and TEAC systems
  • Creation of AVOD files for the IMS PEA/PED systems

Our in-house technical abilities allow us to provide all the services necessary for the proper integration of content, and make the delivery process more efficient. Taking advantage of a ‘one-stop’ shop can provide significant benefits.

Al St. Germain, VP, Spafax USA

We pride ourselves on problem solving with a proactive key approach. Since we offer a multitude of technical services under one roof, we're able to offer combined services that allow for faster solutions. We work with other major CSPs to ensure that our clients receive uninterrupted service and support through transition periods.

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